Refund policy

Due to the nature of antique and vintage items,
all sales at Kotto Living are final.

Each piece is one of a kind and shows signs of age and use
consistent with its history.
Please review all descriptions and images carefully before purchasing.

We strive to describe the condition of each item as accurately as possible,
including any chips, hairline cracks, or kiln-related imperfections.
These characteristics are not considered defects,
but part of the unique charm and authenticity of antique ceramics.

If an item arrives with damage caused during shipping,
please contact us within 48 hours of delivery
with photographs of the item and packaging.

We are always happy to answer questions
or provide additional images prior to purchase.